Bought my CQ 60-410 computer 28 Aug 09. Today is 28 Sept 09. I have been on the phone with tech support more times than I can count trying to figure out why this piece of junk keeps popping up a bluescreen error and shutting down. After a month of calls they finaly decide I need to return it to the factory so they can fix it. The kicker is now HP has decided they will no longer pay shipping to return their defective product under warantee. This unit has yet to remain operational for more than a day at a time, their tech support can’t fix it (great at teling me to contact Microsoft; everything is Microsoft’s fault if you listen to them) and now I get to fork out some $20-30 for shipping and insurance. Send a message to HP, don’t buy their junk.
As everyone else says, it was a good price, I bought this laptop from Office Depot online, they only give you 14 days to return it, and after 18 days of light use..BAM!! the hard drive went!!! I called HP and they were a great help, very good, fast and friendly service , the next day I received a new hard drive in the mail and a set of new recovery cd’s. They sent me instructions on how to install it myself and it was very easy. The wireless conection is very fast. I am happy with it (considering…)
I purchased this laptop for my parents who use it for online bill pay, surfing the web, Facebook and the like. We got a great price here at Amazon.com and couldn’t be happier with the laptop. I purchased based on cost and was a little nervous based on the mixed reviews, but the laptop has exceeded my expectations. I especially like the extended keyboard with full numeric key pad — a nice feature that I have not seen on any other laptop.
This is not a top-of-the line tricked out computer, but if you’re looking for an internet surfing/bill pay device you should be very pleased.
#1 by Terry on November 15, 2009 - 1:07 pm
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Bought my CQ 60-410 computer 28 Aug 09. Today is 28 Sept 09. I have been on the phone with tech support more times than I can count trying to figure out why this piece of junk keeps popping up a bluescreen error and shutting down. After a month of calls they finaly decide I need to return it to the factory so they can fix it. The kicker is now HP has decided they will no longer pay shipping to return their defective product under warantee. This unit has yet to remain operational for more than a day at a time, their tech support can’t fix it (great at teling me to contact Microsoft; everything is Microsoft’s fault if you listen to them) and now I get to fork out some $20-30 for shipping and insurance. Send a message to HP, don’t buy their junk.
#2 by Cutler on November 15, 2009 - 1:07 pm
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As everyone else says, it was a good price, I bought this laptop from Office Depot online, they only give you 14 days to return it, and after 18 days of light use..BAM!! the hard drive went!!! I called HP and they were a great help, very good, fast and friendly service , the next day I received a new hard drive in the mail and a set of new recovery cd’s. They sent me instructions on how to install it myself and it was very easy. The wireless conection is very fast. I am happy with it (considering…)
#3 by Ice on November 15, 2009 - 1:07 pm
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I bought this for my granddaughter and she loves it. It is entry level but does a lot well. For the price I think we got a lot.
#4 by Oaks on November 15, 2009 - 1:07 pm
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I love my lap top. I bought this because I gave one to my son last Christmas and it works so well.
#5 by Barrett on November 15, 2009 - 1:07 pm
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I purchased this laptop for my parents who use it for online bill pay, surfing the web, Facebook and the like. We got a great price here at Amazon.com and couldn’t be happier with the laptop. I purchased based on cost and was a little nervous based on the mixed reviews, but the laptop has exceeded my expectations. I especially like the extended keyboard with full numeric key pad — a nice feature that I have not seen on any other laptop.
This is not a top-of-the line tricked out computer, but if you’re looking for an internet surfing/bill pay device you should be very pleased.